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Privacy Policy

Jobzy.ai privacy policy and how we use your data

Effective Date: 10/02/2025

Last Updated: 10/02/2025

Welcome to Jobzy (“we,” “us,” or “our”). This Privacy Policy (“Policy”) explains how we collect, use, disclose, transfer, and protect your personal data when you visit or use our website, platform, and any related services (collectively, the “Platform”). We are based in Australia and are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you do not agree with this Policy, please discontinue use of the Platform immediately.

Note: For users in other jurisdictions (such as the European Union or California), we also strive to adhere to applicable laws such as the GDPR and CCPA. Any conflicting provisions will be resolved in favor of the most protective framework for your personal data.

1. Who We Are

1.1 About Us

Jobzy provides an online platform that helps you efficiently find and apply for jobs using AI-driven tools to assist with resume and CV creation. We are in the process of formalizing our business registration (ABN/ACN details will be updated as soon as available).

1.2 Legal Basis and Compliance

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For users located in other jurisdictions, we take steps to meet applicable data protection laws (e.g., GDPR, CCPA) where relevant.

1.3 Contact Information

2. Eligibility and Age Restrictions

Our services are intended for individuals aged 18 years or older. If we become aware that a minor (under 18) has used the Platform without proper consent, we will delete their personal data and may terminate their account. If you suspect a minor is using the Platform, please contact us at legal@jobzy.ai.

3. Information We Collect

3.1 Account Information

  • Email Address: Used for account creation, authentication, password resets, and communication.
  • Profile Data: Optional information you provide (e.g., name, location).

3.2 User-Provided Content

  • Resumes, CVs, and Documents: Uploaded to facilitate job applications or use of AI-driven editing tools.
  • AI Inputs & Outputs: Text you provide for AI processing (e.g., resume text) and the corresponding AI-generated output. Please refrain from uploading highly sensitive personal data unless absolutely necessary.

3.3 Payment Information

We process payments via Stripe. Stripe handles your full card details securely on their systems. We only access non-sensitive transaction data (e.g., subscription status, transaction IDs) for customer support and recordkeeping.

3.4 Usage Data

  • Essential Data: Includes IP addresses, browser types, device information, timestamps, and visited pages.
  • Analytics Data: Collected solely for internal analytics and to improve the user experience.

4. How We Collect Information

4.1 Direct Collection

  • When you create an account, fill out forms, or upload documents.
  • When using AI-driven features where you provide input and receive output.

4.2 Automatic Collection

  • Cookies and similar technologies for session management, authentication, and analytics.
  • Server logs capturing IP addresses, device data, and timestamps.

4.3 Third-Party Collection

  • Stripe: For processing payments.
  • OpenAI (or another AI provider): For processing AI inputs and generating outputs.
  • Supabase: For database management and hosting.
  • We require all third-party service providers to comply with applicable data protection laws.

5. Purpose of Collection and Use

5.1 Service Provision

  • To help you find, create, and manage job applications and related documents.
  • To process your payments and manage subscriptions.

5.2 Communication

  • Sending transactional emails such as account confirmations, receipts, and security notifications.
  • Sending marketing communications if you opt in; you can unsubscribe at any time without affecting transactional emails.

5.3 Improvement and Personalization

  • Analyzing usage data to enhance user experience and refine our AI algorithms.
  • Conducting internal research to develop new features.

5.4 Compliance, Security, and Fraud Prevention

  • Detecting and preventing fraudulent or unauthorized activity.
  • Enforcing our Terms and Conditions and complying with legal obligations.

6. International Data Transfers

Your personal data may be transferred to, processed, and stored in countries outside Australia. We ensure that appropriate safeguards—such as Standard Contractual Clauses or other legal mechanisms—are in place to protect your data in accordance with applicable data protection laws.

7. Payment Processing

  • All payment-related data is handled exclusively by Stripe.
  • We only access non-sensitive data (e.g., subscription status, transaction IDs) for support and administrative purposes.
  • For more details, please refer to Stripe’s Privacy Policy.

8. Data Retention and Deletion

8.1 Data Retention

  • We retain your personal data for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
  • Please refer to our internal data retention policy for specific time frames.

8.2 Data Deletion

You may request the deletion of your personal data at any time by contacting support@jobzy.ai. We will process your deletion request in accordance with legal requirements. Please note that some data may be retained temporarily in backups as required by law.

9. Data Security

  • We implement industry-standard security measures such as encryption, secure access controls, and periodic security audits.
  • While we strive to protect your data, no method of electronic transmission or storage is 100% secure.

10. Data Breach Notification

In the event of a data breach likely to result in serious harm, we will:

  • Rapidly assess and mitigate the breach.
  • Notify affected users via email with guidance on protective measures.
  • Report the breach to the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme.
  • Provide ongoing updates as necessary.

11. User Rights and Choices

11.1 Access and Correction

  • You have the right to access and request correction of your personal data. Please contact support@jobzy.ai for assistance.

11.2 Deletion and “Right to Be Forgotten”

You may request the deletion of your personal data. We will honor such requests unless retention is required by law. Note that data in backup systems may not be immediately deleted.

11.3 Opt-Out Options

  • Marketing Communications: You may unsubscribe using the link in our emails or by contacting support. Transactional emails will continue to be sent.
  • Tracking and Analytics: Non-essential cookies can be managed or disabled via your browser settings.

11.4 AI Processing and Automated Decision-Making

If your data is used in automated decision-making (e.g., AI-generated resume content), we will inform you about the process and provide options for human review or challenging decisions where applicable.

12. Cookies and Tracking Technologies

12.1 Categories of Cookies

  • Essential Cookies: Required for authentication, session management, and core functionality.
  • Analytics Cookies: Used to improve user experience and track usage trends.
  • Stripe Cookies: Utilized by Stripe for secure payment processing.

12.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may impact your ability to use the Platform effectively.

13. Third-Party Links and External Job Listings

Our Platform may include links to third-party websites, external job boards, or employer sites. Jobzy is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third parties before providing personal information.

14. Business Transitions and Data Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity. We will notify you in advance where feasible and offer options to request deletion or opt out of the transfer.

15. Liability and Disclaimers

15.1 AI-Generated Content

Our AI-driven tools assist in generating resumes and job application materials. While we strive for accuracy, you are responsible for reviewing and verifying all AI-generated content. We do not guarantee that the content is error-free or that it will result in successful job applications.

15.2 Limitation of Liability

To the fullest extent permitted by law, Jobzy disclaims liability for any direct, indirect, incidental, or consequential damages arising from your use of our Platform, reliance on AI-generated content, or data breaches.

16. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Significant changes will be communicated to you via email or a prominent notice on the Platform. Your continued use of the Platform constitutes acceptance of the updated Policy.

17. Contact Information

For privacy-related inquiries or concerns, please contact:

By using our Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.